For the safety of our patients, please refrain from visiting if you are experiencing cold and flu-like or vomiting symptoms.
Patient visiting is by appointment only, please call 0114 236 9911 after 8am. Visiting hours are 10am - 8pm.
FR regulator and HQP logos

Fundraising Regulator & HQP Membership

St Luke's are proud to work with the Fundraising Regulator, an independent body who set and maintain the standards for charitable fundraising.

The role of the Fundraising Regulator is as follows:

  • To set and promote the standards for fundraising practice (‘the code’ and associated rulebooks) in consultation with the public, fundraising stakeholders and legislators.
  • To investigate cases where fundraising practices have led to significant public concern.
  • To adjudicate complaints from the public about fundraising practice, where these cannot be resolved by the charities themselves.
  • To operate a fundraising preference service to enable individuals to manage their contact with charities.
  • Where poor fundraising practice is judged to have taken place, recommend best practice guidance and take proportionate remedial action.

We promise to be honest, fair and open about our fundraising with you, our supporters.  

Find out more on the Fundraising Regulator website.

If you would like to contact us regarding any aspect of fundraising at St Luke's, click here or call us on 0114 236 9911.

We are also proud HQP members - The Care Procurement Specialists - working together to constantly deliver value for money and quality for St Luke's.

HQP was founded by a number of the UK's leading hospices in 2014 and provides access to exclusive supplier agreements, designed to reduce costs, deliver quality improvements and support sustainable services.

Find out more on the HQP website.


© 2024 St Luke’s Hospice. Registered charity number 254402.