For the safety of our patients, please refrain from visiting if you are experiencing cold and flu-like or vomiting symptoms.
Patient visiting is by appointment only, please call 0114 236 9911 after 8am. Visiting hours are 10am - 8pm.

Patient and Family Support

- Previously Clifford House and Active Intervention Centre -

About Patient and Family Support

We are delighted that our Patient and Family Support services (previously Clifford House and Active Intervention Centre) running from our Ecclesall Road South site and Little Common Lane building have now re-opened.

At St Luke's, we care for and support anyone affected by a terminal illness across Sheffield, at any stage of their journey, and for their loved ones too.

Our care and support is tailored to each patient and our teams work together to help patients achieve their goals and wishes.

As well as expert medical care and support, we are proud to deliver the non-clinical aspects of our care that help our patients manage their symptoms.

Our patients can access physio and occupational therapy, wellbeing and creative therapies, social work and chaplaincy or spiritual support for all faiths and none. This could include relaxation and wellbeing techniques, tips on nutrition, routine and sleep as well as fun activities for all interests.

Families and friends play a valuable role in a patient’s care so we also provide dedicated support for loved ones too through social, spiritual and bereavement support.

Bereavement support for loved ones includes a range of sessions including cookery, art club, singing group, chair dancing and our bereavement group for a duration of up to 12 months after the bereavement. Following this period, a member of the ERS team will have an informal discussion with you, which will be further communicated through a follow-up letter.

Our opening hours are Tuesday – Thursday, 10am – 3pm.

Who can access St Luke's Patient and Family Support services?

  • Our patients are anyone aged 18+ across Sheffield, who have been diagnosed with a palliative condition for example Cancer, a Neurological condition, COPD, Heart Failure or HIV/Aids.
  • 18 years + (except children accessing bereavement groups or accompanied by a parent).
  • Those with a recent bereavement of a relative, family member or close friend who was cared for by St Luke’s.
  • Those currently caring for a St Luke's patient or with a family member or close friend who is a St Luke's patient.

Self-referral form

If you fit the eligibility criteria above, please fill in one of the self-referral form below or contact us using the details below and a member of the Patient and Family Support team will be in touch.

For more information about our services, please email [email protected] or call 0114 235 7650

Self-referral Form for Patients Self-referral Form for Relatives Download our leaflet

Calendar of events

To view our upcoming schedule of classes, please click the button below. Those referred to our Patient and Family Support services will be able to access and book onto these sessions.

Upcoming classes

Bereavement support

If you are recently bereaved and would like to access some support from our Counselling and Bereavement team and your loved one was a patient at St Luke’s either on the IPC, in the Community or in our Patient and Family Support Service, please refer yourself to the service by visiting our Bereavement webpage.

Our Patient & Family Support service is coming to your area!

Are you living with a palliative condition such as cancer, COPD, Parkinson’s, or MND? Do you care for friend or a family member with a palliative condition?

We are extending our services even further into the Sheffield community with the launch of a new series of free community outreach sessions. You'll have the opportunity to connect with others who share similar experiences and enjoy some fun social activities such arts and crafts, simple sports like indoor curling, chaired-based aerobics, board games, mindfulness, gardening, music, singing and drumming.

Our sessions run every Friday from 10am to 12pm, from 6 September to 11 October, at the Centre in the Park, Norfolk Heritage Park (S2 2PL). Our staff will be on hand to offer practical support, and complimentary drinks and cakes will be provided.

Call us today to book your place! For more information about our sessions and to secure your spot, please email [email protected] or call 0114 235 7650

Who we support

Alan's story

"Deep down, I always know the cancer is there and it isn’t going away but being at St Luke’s takes me away from it for a while.”

Scott's story

"I wouldn't be able to live as fulfilling a life as I do without St Luke's support.”

© 2024 St Luke’s Hospice. Registered charity number 254402.