We will be closing our Abbeydale Road shop at 3pm on Friday 12 August and Saturday 13 August due to the hot weather. We apologise for any inconvenience.
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Patient visiting at the hospice is by appointment only, please call 0114 236 9911.
Work for us - St Luke's Hospice Sheffield

Job opportunities

St Luke's is an organisation that values and adds quality to individuals’ lives. Everyone who works at St Luke's makes a difference. St Luke’s plays a key role in helping terminally ill people in Sheffield and you could join the team that makes St Luke’s so special.

How to apply

How to apply
There are two ways to apply to any of our vacancies.

  • Please email a CV, covering letter (outlining your most current experience and your reasons for applying for the post) and completed Equal Opportunities Monitoring form to [email protected] or post to: HR Department, St Luke's, Little Common Lane, Sheffield, S11 9NE
  • Alternatively, please download and complete our Application Form. Completed forms can be emailed to [email protected] or posted to: HR Department, St Luke's, Little Common Lane, Sheffield, S11 9NE
To find out more about any listed job vacancy, please email [email protected] or call our HR team on 0114 235 7544 / 0114 235 7597.


Please note that all posts at St Luke's are subject to a Disclosure and Barring Service (DBS) check.

 

 

Ward Clerk

Location:
Little Common Lane Sheffield S11 9NE EN
Status:
Permanent - 37.5 hours per week
Salary:
£21,000 - £22,000 per annum – dependent on experience
Closing date:
14 August 2022 | Time:22:45

St Luke’s is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. No patient or family is ever the same, and our journey with each individual is unique. Through the provision of high quality care, support, compassion and respect, we aim to improve the lives of these people at some of the most challenging times of their lives.
Our values embody our way of working and they are Dignified, Compassionate, Inspired and Pioneering. Working for St Luke’s offers a real opportunity to make a difference to local people. 
We are looking to recruit an enthusiastic, motivated and experienced Ward Clerk to cover our two Reception areas – main reception and In Patient Centre reception. You will help to provide a reception service for all visitors to St Luke’s, acting as the first point of contact for all enquiries, aiding communication between Reception, other departments and external agencies, as well as support clinical staff in ward administration. 

We need to ensure we have the right individual in place with a passion for making a difference to others and above all ensure that our organisational values are embedded into everything we do.

This role involves public and patient interaction so the need for excellent communication skills and conflict management is essential. You must be able to deal with internal and external enquiries both over the telephone and in person, exercising initiative in taking the appropriate follow-up action. 

It is also essential that you are able to create relationships and communicate within the team, across St Luke’s and with external partners to ensure the accurate recording of data, timely availability of information and effective clinical support processes.

You will have had previous experience in an administration/Receptionist role and have had significant customer service experience. As a key part of the role, you will maintain up to date records of patient activity on the clinical ICT systems and contact external services to make appointments for patients so the ability to maintain confidentiality is key.

Therefore, you will need to be organised, diligent and able to strictly adhere to processes & procedures. The ability to solve problems and work under pressure without compromising quality and be flexible is essential to meet the demands of the role. 

Intermediate IT knowledge including use of all Microsoft packages and Outlook is essential.

What can you expect from St Luke’s?

We offer a competitive salary and a range of benefits including 27 days annual leave plus Bank Holidays, Westfield Health scheme, pension scheme (non NHS), NMC reimbursement, free car parking and discounted meals in our restaurant.

All posts within the Hospice are subject to a Disclosure and Barring Service (DBS) check.

To apply online please visit our website at www.stlukeshospice.org.uk. Or alternatively, applications can be via a CV and covering letter outlining your most current experience and your reasons for applying for the post. All applications should be emailed to [email protected] or post to Human Resources Department, St Luke’s Hospice, Little Common Lane, Sheffield, S11 9NE.  

For further details and an informal discussion or visit, please contact Emma Baldwin, Lead for In Patient Services on 0114 235 509.  

St Luke’s is an equal opportunities employer and we welcome applications from all backgrounds

Closing date:  14th August 2022

Interviews:      18th August 2022


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