For the safety of our patients, please refrain from visiting if you are experiencing cold and flu-like or vomiting symptoms.
Patient visiting is by appointment only, please call 0114 236 9911 after 8am. Visiting hours are 10am - 8pm.
Work for us - St Luke's Hospice Sheffield

Job opportunities

St Luke's is an organisation that values and adds quality to individuals’ lives. Everyone who works at St Luke's makes a difference. St Luke’s plays a key role in helping terminally ill people in Sheffield and you could join the team that makes St Luke’s so special.

How to apply

Please email a CV and covering letter (outlining your most current experience and your reasons for applying for the post). All applications should be emailed to [email protected].

Alternatively you can post your CV to:
Human Resources Department
St Luke’s Hospice
Little Common Lane
Sheffield
S11 9NE

To find out more about any listed job vacancy, please email [email protected] or call our HR team on 0114 235 7544. 

Please Note: we do reserve the right to close any vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

All posts at St Luke's are subject to a Disclosure and Barring Service (DBS) check.

Supporter Experience Administrator

Location:
Little Common Lane, Sheffield, S11 9NE
Status:
30 hours per week
Salary:
£23,000 per annum, pro rata
Closing date:
20 May 2024 | Time:23:00
Interview date:
03 June 2024 | Time:23:00

St Luke’s is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. No patient or family is ever the same, and our journey with each individual is unique. Through the provision of high quality care, support, compassion and respect, we aim to improve the lives of these people at some of the most challenging times of their lives.

Our values embody our way of working and they are Dignified, Compassionate, Inspired and Pioneering. Working for St Luke’s offers a real opportunity to make a difference to local people. 

We are now looking to complement our highly committed and efficient fundraising and supporter experience teams with a Supporter Experience Administrator.

This post holder will be responsible for supporting the Supporter experience and Fundraising teams, ensuring that our systems and processes are delivered efficiently, and that our financial reporting is done to the required standard. 

With experience in office administration, finance, or in a similar role, you will be a key part of the team ensuring all donations are dealt with and reported on.  

If you thrive in a busy environment and you gain satisfaction from team working, achieving targets and influencing others then this role could be for you.

Key Responsibilities:
• Core Tasks: You will process financial batches and supporter data, produce tailored thank-you letters, and handle incoming enquiries with efficiency and professionalism.
• Gift Processing & Administration: Your role involves daily processing of financial information, producing acknowledgment letters for donations, and ensuring compliance with HMRC regulations.
• Gift Aid & GDPR Compliance: You will support in maximizing Gift Aid income, ensuring accurate data entry, and compliance with GDPR regulations.
• Event Registration: Assist in accurately processing event registrations and payments through our database, ensuring seamless coordination.
• Collecting Tin Management: Manage collecting tin fundraising efforts in the community to maximize income generation.
• Fundraising Team Support: Provide database administration support, assist in presentations and proposals, and actively participate in fundraising events and initiatives.
• General Office Duties: Assist in maintaining office organization, including mail processing and maintaining a tidy environment.

Our Values:
At St Luke’s, our values guide everything we do. We are committed to being Compassionate, Dignified, Inspired, and Pioneering in all aspects of our work. These values form the foundation of our culture and influence our behaviours every day.

What We Offer:
• A dynamic and supportive work environment
• Opportunities for personal and professional development
• The chance to make a meaningful impact in the lives of others

• Competitive salary and benefits package

Requirements:
• Excellent organizational and communication skills
• Strong attention to detail and accuracy
• Ability to work effectively in a fast-paced environment
• Proficiency in database management and Microsoft Office suite
• Previous experience in a similar role is desirable but not essential

 

For further details and an informal discussion or visit, please contact Joasia Lesniak, Head of Fundraising on 0114 235 7570 or email [email protected] 


Closing Date: 20th May 2024
Interview: w/c 3rd June 2024


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Join our Medical Locum Bank 

Working at St Luke’s provides the ideal opportunity to gain experience in palliative medicine for anyone considering a career in palliative medicine or for professional development. You will have the opportunity to work within our dynamic Integrated Community Service and In-Patient Centre.

In order to work with us, you will need to hold full registration with the GMC with a licence to practice, along with prior experience in palliative medicine.

Please email us at [email protected] to register your interest.


Equity, Diversity & Inclusion (EDI) at St Luke’s

At St Luke’s we aspire to build diverse and inclusive teams where everyone is welcome and feels a sense of belonging, recognising the value that different principles, perspectives and experiences bring.  We see EDI as more than simply ensuring we commit to our legal obligations under the Equality Act, making certain no person or persons are unlawfully discriminated against because of any characteristic as legally protected under the UK Equality Act 2010, which we extend to include neurodiversity and socio-economic diversity.  We are committed to attracting as diverse a range of candidates as possible and welcome speaking to people about how we can build in flexibility. 

St Luke’s is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

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If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.